Privacy Policy
Effective Date: 20/02/2025
Last Updated: 20/02/2025
1. Introduction
Ama ("we," "our," "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy outlines how we handle your information when you interact with our AI-powered services.
2. Data Collection and Usage
2.1 Information We Collect
We collect the following types of data when you use our services:
Personal Information: Name, email, phone number, and other details you provide when creating a Whatsapp conversation with the service.
Interaction Data: Messages, questions, and responses exchanged with our AI.
Device and Usage Information: IP address, browser type, operating system, and log data to improve service functionality.
2.2 How We Use Your Information
We use collected data to:
Enhance AI performance and personalize user experience.
Improve and develop our products and services.
Ensure security, detect fraud, and prevent abuse.
Comply with legal obligations.
3. AI Limitations
Our AI technology is designed to provide insights and facilitate conversations, but it has limitations:
Not Always Accurate: AI responses are generated based on existing data and algorithms, which may not always be precise or up to date.
Continuous Learning: AI evolves over time, but it may not always understand complex nuances or context perfectly.
Not Human-Curated: AI-generated responses are automated and not manually reviewed.
4. No Professional Advice Disclaimer
Our AI does not provide professional, medical, financial, or legal advice. Any information shared should be considered for informational purposes only. Always consult a qualified expert for professional guidance. We are not responsible for any decisions made based on AI-generated responses.
5. Data Security and Protection
We implement industry-standard security measures to protect user data. However, no digital platform is entirely secure, and we cannot guarantee absolute protection against cyber threats. Users should take precautions when sharing sensitive information.
6. Data Retention and User Control
We retain user data only for as long as necessary to provide our services and comply with legal obligations.
Users may request data deletion, correction, or access by contacting contact@ama.guide.
7. Third-Party Services
Our service may integrate with third-party platforms (e.g., WhatsApp, Meta). These platforms have their own privacy policies, and we are not responsible for how they handle your data.
8. Updates to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or in-app notifications.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at contact@ama.guide